ENTERING: First entrance is at 2pm, and last entrance is at 5.30pm.

GROUP BOOKINGS: If your group is arriving separately but are all under one booking, just make sure everyone has a copy of your tickets and let us know on the gate to expect the rest of your party.

CARERS: If you need a carer, you’re entitled to a free adult ticket to cover them. Please book your other ticket(s) as normal, and then email admin@butserancientfarm.co.uk with your order number and one of the following: evidence of Middle or Higher rate DLA for care and/or mobility; PIP receipt; Access Card +1; evidence of Armed Forces Independent Payment or War Disablement Pension; D/deaf or blind registration; evidence of carer registration; a medical professional’s letter.

RETURNS: If you are unable to attend the event after all, you may return your ticket to us for a 75% to 90% refund. Please see our returns and resales page here.

RESALES: We will be reselling any returned tickets in two batches. See our returns and resales page here. Please do not buy tickets touted via any other reseller as they may not be genuine and we cannot honour fake tickets.

ON THE DOOR: There will be no tickets available on the door.

WHEELCHAIRS: Butser Ancient Farm is a completely wheelchair accessible site, although please be aware that paths are rustic and many areas are grass. For more accessibility information, see our accessibility page.

MOBILITY SCOOTERS: If you use a mobility scooter, please be aware that we don’t recommend using large or bulky scooters if possible due to large crowds.

DOGS: Service dogs are welcome everywhere on site! All other pets will have to stay at home for this festival.

SENSORY INFORMATION: You can find detailed sensory information about the site on our accessibility page. Please be aware that this is a busy festival, and may be more overwhelming than a regular visit.

QUIET SPACE: We will be setting aside one of our roundhouses as a quiet space. Please feel free to use it as much as you need.

FOOD & DRINK: This event will have a variety of delicious food and drink options that are non-alcoholic, vegetarian, vegan, and/or gluten free. Please ask the vendor if you are concerned about allergies.

ACCESSIBLE PARKING: Blue badge holders are entitled to free accessible parking. Please book your ticket(s) as normal, and then email admin@butserancientfarm.co.uk with your order number and a photo of your blue badge to apply for your parking pass. Please be aware spaces are limited; we’ll do our very best to accommodate you.

CARERS: If you need a carer, you’re entitled to a free adult ticket to cover them. Please book your other ticket(s) as normal, and then email admin@butserancientfarm.co.uk with your order number and one of the following: evidence of Middle or Higher rate DLA for care and/or mobility; PIP receipt; Access Card +1; evidence of Armed Forces Independent Payment or War Disablement Pension; D/deaf or blind registration; evidence of carer registration; a medical professional’s letter.

Any evidence sent to us for accessible parking spaces or carer tickets will be deleted when our correspondence with you is complete.

TICKET: Please bring your ticket — on your phone is fine, or you can print it if you prefer.

CASH: This is a cash-preferred event as we can’t guarantee signal to pay by card, so please bring cash if you’d like to purchase anything while on site.

FOOD & DRINK: You are more than welcome to bring your own food, but please don’t bring any alcohol.

CHAIRS: Many people like to bring chairs and blankets. Please be considerate of others when bringing and placing your chairs and consider the view of people behind you.

TORCH: If you’re joining us for the procession to and from Queen Elizabeth Country Park, please bring a torch! Even if you’re not, you may still want one to light your way to the car.

PETS: Unfortunately, we cannot welcome pets to this event. Service dogs are of course still welcome. Please do not bring a pet and leave it in the car.

PHOTOS: Feel free to take photos and videos of this event for personal use! We’d love to see them — tag us on Twitter, Instagram, or Facebook, and use the hashtag #ButserEquinox. If you’d like to take images for commercial or media use, please email us on hello@butserancientfarm.co.uk to discuss.

DRONES: Please do not bring a drone to this event. This is a legal concern, and you may be asked to leave.

BONFIRE: Please do not bring anything to add to the fire. This is a safety concern, and your items may be confiscated until the end of the event.

KNIVES: According to UK law, we cannot allow locking knives over 3 inches long.

Please be aware bag checks will be in operation on arrival.

CLOTHING: Please dress warmly, as this event can get quite chilly at night!

SHOES: This site is a working farm, so please wear practical shoes.

COSTUME: Many people like to dress up for Equinox, and we love it! Please feel free to wear historical dress and fantasy costumes — show us your best!

Sorry, we cannot allow camping or overnight parking at Butser. Here are some alternative places to stay that we can recommend:

QUEEN ELIZABETH COUNTRY PARK: This lovely country park has several camping pitches for tents, and is a half hour walk or five minute drive from Butser. For more information please see their website →

SUSTAINABILITY CENTRE: The Sustainability Centre is about a 10 minute drive from Butser and offers a variety of accommodation, from camping pitches and hireable yurts to an eco hostel and B&B. For more information please see their website →

THE HAMPSHIRE HOG: The Hampshire Hog is our local pub and hotel, and is just a two minute drive or 15 minute walk from Butser. Please be aware that the walk includes sections on the road without pavement. For more information please see their website →

See our full list of local accommodation →

DRIVING: Click here to get directions in Google Maps. We are in Waterlooville, Hampshire, and are a two minute drive from the A3. Take the A3 between Petersfield and Portsmouth, and come off at the Clanfield exit. Follow the brown signs to Butser Ancient Farm, or directions to Chalton. Equinox signs will direct you to the car parks (halfway down the hill by the farm).

PUBLIC TRANSPORT: Take the train to Petersfield. Catch the Number 37 bus from Petersfield to Clanfield, and come off at the Hampshire Hog in Clanfield. We are a 10 minute walk down the hill from the Hampshire Hog. Please be aware that parts of this walk are on the road with no pavement.

Please note the guidelines given here do not necessarily mean that public transport will be running at the required times for this event. Please check timetables with train and bus operators in advance of planning your trip.

ENTERING: First entrance is at 2pm, and last entrance is at 5.30pm.

CAR PARKS: We have three car parks for this event. Two are at Butser (on-site premium and pre-booked accessible) and one is at Queen Elizabeth Country Park, just off the A3. All three are clearly signposted and on flat ground.

MAP: Parking map coming soon.

PARKING AT BUTSER: If you have booked a car parking space in the on-site premium or accessible car parks, you will be parking at Butser. These car parks open at 1:45pm and closes at 9pm.

PARKING AT QUEEN ELIZABETH COUNTRY PARK: If you have booked a car parking space in our local car park at Queen Elizabeth Country Park, you must also have a ticket to join the procession, use the shuttle bus, or be prepared to make your own way to the festival after parking. This car park opens at 1:30pm and closes at 9pm.

PARKING SPACES: You need to book a parking space if you are parking. Due to space limitations, we can only park vehicles of under 5m long. If you want to come in a larger vehicle, please email us at hello@butserancientfarm.co.uk with the size of your vehicle to discuss options.

DROP OFF & PICK UP: If you are being dropped off for this event, please direct your driver to the drop off and pick up layby directly opposite the farm entrance. Please do not drive onto site if you are not parking in the on-site premium or accessible car parks.

PARKING CHARGES: Parking in Butser’s onsite premium car park costs £9 and parking at QECP costs £4 per car. Accessible parking is free but must be pre-booked (please apply for a parking pass).

ACCESSIBLE PARKING: If you are a blue badge holder, you are entitled to free accessible parking. Please book your ticket(s) as normal and then email hello@butserancientfarm.co.uk with your order number and a photo of your blue badge to apply for your parking pass. We will delete this photo from our system once your application is complete. Please be aware spaces are limited; we’ll do our very best to accommodate you.

OVERNIGHT PARKING: Sorry, we cannot allow overnight parking in any of our car parks.

BUTSER PLUS: Please note we will be filming this event for our supporters on Butser Plus. This is a key part of our fundraising and helps us stay open!

PHOTOGRAPHY: Please note we will also have volunteer photographers and members of the press documenting this special occasion for promotional purposes.

PERSONAL USE: Feel free to take photos and videos of this event for personal use! Tag us on Twitter, Instagram, or Facebook and use the hashtag #ButserEquinox and we may share your pictures.

MEDIA & COMMERCIAL: If you’d like to take images for commercial or media use, please email us on hello@butserancientfarm.co.uk to discuss.

PRESS: If you would like to cover this event for the media, please contact us on hello@butserancientfarm.co.uk to discuss. If your request has been accepted, you will be issued a press pass when you arrive at the event.

PERFORMERS & CONTRIBUTORS: If you would like to help us make Equinox amazing by performing, holding a demonstration, or offering an activity, please contact us at hello@butserancientfarm.co.uk.

TRADERS: If you would like to discuss having a stand at Equinox, please email hello@butserancientfarm.co.uk.

REFUNDS: We are only able to offer a refund on tickets if we are able to resell your ticket or have to cancel the event. We are unable to refund tickets in any other circumstances.

FAKE TICKETS: We are unable to honour fake tickets. Only tickets resold through our ticket resale scheme can be guaranteed.

ARRIVAL & DEPARTURE: The Butser carpark will open at 1:45pm, the QECP car park will open at 1:30pm; first entrance is at 2pm. Last entrance is at 5:30pm, the event ends at 8:30pm, and the car parks will close at 9pm. Overnight parking is not permitted.

FIRE: Please be aware this event involves fire. Many of our buildings also feature an open fire. By attending you take responsibility for ensuring your party behaves sensibly.

CANCELLATION: This event will take place whatever the weather. If we have to cancel the event for some other reason, you will receive a full refund of your ticket.

ITEMS NOT ALLOWED: You will not be allowed to enter the site with the following: a pet (excluding service dogs), illegal weapons, alcohol, a drone, or anything to throw onto the bonfire.

LEAVE NO TRACE: Please help us to respect the earth and reduce plastic waste and litter on site by finding one of our bins for your rubbish!